![]() ![]() Wittels McInturff Palikovic is investigating numerous parent complaints regarding Prodigy Education’s ( potentially illegal practice of making it difficult or impossible to cancel automatically renewing memberships for the Prodigy Math Game. Upon investigation, evidence suggests that Prodigy Education may have designed the cancellation process for its Prodigy Math Game to prevent purchasers from cancelling. Indeed, consumers have complained that it is difficult to figure out how to cancel or turn off the autorenewal feature of a membership, including by making the cancellation option unreasonably difficult to find.Ĭonsumer complaints about the Prodigy Math Game reflect that many parents are unable to figure out how to cancel a paid subscription. This trial is available to new members only. The first way to get a free Prodigy membership is to sign up for a 30-day trial. That's a lot of money for a game However, there are ways to get a free Prodigy membership. Even those parents who are able to find out how to cancel are unable to obtain refunds for unintended or unauthorized charges. A basic membership starts at 11.95 per month, and a premium membership can cost up to 39.95 per month. ![]() Parents even allege that after cancelling the autorenewal, Prodigy Education continues to bill their credit card every month.
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